ISSUE: Some customers are reporting that their site members are not receiving Email Blasts. After sending the Email Blast, a confirmation message says "Email blast successfully sent", but the emails are not received.
STATUS: Our Engineering team is further investigating.
WHAT TO DO: If you are affected please post your site address in the comments.
Promoted
Response
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This issue is now resolved. Thank you for your patience!
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I sent an email blast on Sunday, April 30, 2017. Although a message appeared saying "Email blast were successfully sent."
However, it hasn't been received by subscribers or site members of my website: www.Christian-Miracles.com. I attempted sending a second email blast 4 hours later to recheck if it was functioning. Same problem, not being received by email recipients.
Obviously there seems to be an ongoing glitch with email blasts.
This is very frustrating when you can't communicate with over 2,000 subscribers!
I would appreciate a prompt response and resolution to this issue. -
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I am also not receiving any form responses from my web site, when users submit a form request.
www.ssuitesoft.com -
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I was under the impression that this glitch of sending Email Blasts to site members and subscribers of www.Christian-Miracles.com was resolved on April 18, 2017. Re: Unable to see Members App and/or send Email Blasts DG-14246
However, this issue continues without resolution!
When can I expect this problem to be fixed permanently?-
DG-14246 was regarding not being able to actually submit the email blast to be sent at all whereas this is a new issue with some recipients not receiving the email blast once it is sent.
The issue is still in queue for investigation and we'll share more info as we have it. -
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Any updates on resolving this issue? Here's my website: www.Christian-Miracles.com
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