Issue:
Customers with Comcast as an Internet Service Provider are unable to view their live site
Status:
We are currently investigating this issue.
What We Need:
First, please completely clear your browser's cache and cookies to ensure it is not a cached issue. http://www.google.com/support/account...
If the issue persists, please provide the following details.
-Your site address
-Your email address if you can live chat with our support team to help us troubleshoot
-Your IP address (http://whatismyipaddress.com/)
-Your internet service provider (ISP)
-If you cleared your browser's cache and cookies
-If you are able to access http://webs.com (yes or no)
-If you are able to access your site (yes or no)
-Any error message you receive
- A traceroute to the site you can't access (Instructions at http://www.wikihow.com/Traceroute ). If you cannot view your site, please run a traceroute to your site for both customdomain.com and www.customdomain.com.
Thank you for your patience!
Unable to access live site while using the Internet Service Provider Comcast SUPPORT-1774
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allflooringonsale.com......comcast....can access webs.com but can't do anything to edit site...can't access my website correctly (shows a cached view)...sever error....my email is handyandyfloors@aol.com or phone is....clerared and cleared cahe many times
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if you type in handyandyfloors.com it is supposed to redirect to allflooringonsale.com and has been working for 5 years
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I'm also having the same issue.
www.stoystownfire.com
Using Comcast.
I will add the other information later when I get it.
ddj604@live.com
IP: 50.201.203.2
I'm able to load Webs.com
Cleared cache and cookies
- view 2 more comments
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Disregard, working on that now. standby
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Thanks, this is exactly what we were looking for.
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Thank you for the quick work on this as mine are now up and running correctly! Thanks again webs team!
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Could you try visiting http://www.allflooringonsale.com/ ?
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