Issue: Our billing system is showing an error when some customers try and update their billing information. The error shown is "Generic processor error".
Workaround: If you are seeing this error you may manually renew your subscription instead of updating the billing information. Please comment below with any questions.
Status: Our engineers are currently working to resolve this issue.
Thank you for your patience!
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Please post directions for how to manually pay...my domain has now lasped and I am losing customer loyalty
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Eric (Official Rep) November 11, 2015 18:24Your domains name are registered through a third party. For help, please go to Control Panel > Register a Domain Name and use the link under "Manage Your Domains".EditDeleteRemove
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