Eric (Official Rep) August 26, 2015 15:30

Unable to upload video file from computer to the video gallery app due to Oops error SUPPORT-1386

Issue

An "Oops, we have encountered a temporary error" message appears after uploading a video file to the video gallery and the video is not successfully uploaded.

Status

The issue has been reported to our engineers and is in queue for further investigation.

What we need from you

If you have experienced this issue, please leave a comment with your site address.

Thank you for your patience!
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