Unrightly paying for free Webs website

Hi,
On 10 Sept Paypal deducted 16.82 NZD off my bank account on behalf of Freewebs. As far as I know I have had a free website with Freewebs/Webs for a few years now and it says so on several pages of your site. Could you please refund me? Many thanks! Jessica (www.webs.com/frankenjessica)
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