File Transfer Protocol (FTP)
FTP is a commonly used method of uploading files to a website. It is also used with most offline website editors to provide you with a seamless editing experience. Editors like Dreamweaver, FrontPage or Publisher use FTP to publish your website online.
Because Webs provides a ready-to-use online Site Builder, FTP is a Premium service available only to users in the HTML-only mode.
FTP is included with the Starter, Enhanced, or Pro Premium service packages to HTML users. FTP is not included with just a Domain Name or Ad-Free account. You may review which Premium services you have through the Premium section of your Webs.com account.
Note: Downgrading to the HTML-Only mode means you will no longer have access to the site building tools we offer and you will need to upload and manage your own HTML, CSS, and JavaScript code. After downgrading, you must allow 12 hours for FTP to properly apply to your account.
You can downgrade your account to the HTML-Only mode through the Site Settings section under Edit Site. Please read all warnings before downgrading.
What is FTP?
FTP stands for "File Transfer Protocol". Put simply, FTP is another piece of software that allows you to use the Internet to download or upload files from one computer to another. In this case transferring your web page to your remote host web server (ISP) and then keeping it updated. In order to make this happen you need FTP software and you need to know the "name" or address of your directory on your Web Server plus your User Name and Password.
Using FTP to Upload Files
The following instructions will only work if you have a Premium Service Package and you are in the HTML only account mode.
Free FTP applications
* Filezilla
* Cyberduck
* HTML-kit
Your FTP Login Information
Hostname: ftp.freewebs.com
Username: your Webs username (all lowercase)
Password: your Webs password (case sensitive)
Default Folder: (leave blank)
If you are behind a firewall then be sure to use passive mode. Otherwise, do not use passive mode.
Troubleshooting
Error: Invalid Username and/or Password
Make sure your account is an HTML-only account and that you have paid for a Premium services package that includes FTP access. You can verify that you have premium services through the Premium section of your Webs.com account.
Note: If you had premium services and suddenly received this message it may mean your premium service subscription has expired. Please check the Premium section of your account to confirm.
Official
Response
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We're currently investigating a timeout issue with FTP, and you can find more info here: http://support.webs.com/webs/topics/t...
Promoted
Response
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Here is a knowledge base article about troubleshooting FTP issues.
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So, let me get this straight .... I can't make a backup of the files on my site even with a Premium service via FTP unless I downgrade to HTML-Only and lose all of the site-building tools? There doesn't seem to be any other way to backup the files Without downgrading, why is this?
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hello my name is David and I got a wesite created on webs.com,
know how to be happy and would go way FTP created for this website.
please tell me how to do this report because I defend very bar.
Thank you.
(This message was from me FAKE übersezt by google translate from German to English because I can not.) -
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I apologize for the inconvenience, but we no longer offer HTML-only sites or FTP for new sites.
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I went through everything suggested and I am still not connecting. Is there a wait time between signing up for the service and when it is activated? My user name is minda-art
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I'm using DreamWeaver software to create my site, if that helps figure out the difficulty.
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Hi Minda,
I went ahead and reset your password to match that of your Webs ID. Could you try logging in again to see if you're able to do so?
Also, What type of error are you seeing when attempting to do so? -
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I'm also have difficulty connecting to the FTP. No matter what I try, I cannot connect to the server.
Here's the report from filezilla
Status: Resolving address of ftp.freewebs.com
Status: Connecting to 216.52.115.24:21...
Status: Connection established, waiting for welcome message...
Response: 220-Please report abuse or piracy to abuse@freewebz.com!
Response: 220 This is a private system - No anonymous login
Command: USER piratesretreat
Response: 331 User piratesretreat OK. Password required
Command: PASS *********
Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server
Really need FTP access, the upload 20 files at a time max, selecting one by one is not the best method for maintaining/designing a website.- view 1 more comment
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Still not working, had an issue where I couldn't log onto webs, so had to reset my password. I got everything uploaded eventually, just would be handy to get onto the FTP directly.
Also tried connecting direct to the FTP via explorer, no joy. -
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I'm glad to hear that you've been able to log in and upload your files. Have you tried using Firefox to access our FTP server?
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We're currently investigating a timeout issue with FTP, and you can find more info here: http://support.webs.com/webs/topics/t...
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