Why have I been charged for an upgrade to my account that I have never asked for or authorised? The money has been debited from my account but only in April I received an email requesting my new visa details because it had expired. I didn't update because I have a FREE account!! I DO NOT want to pay for a website for a hobby and will be taking this matter further if it isn't resolved.
THank you
Belinda
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Hi Belinda,
Your site has a subscription to a starter 2 year plan on shaque-a-taque.webs.com and you were billed for the renewal of the plan. I have created a ticket with our billing team so they can assist with your refund request. -
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