FAQ- Why have the daily traffic stats stopped working?
Why have the daily traffic stats on the right-hand side of the site builder stopped working? There is a message saying that the preview has been "temporarily disabled" but when is it going to be working again?
Official
Response
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EMPLOYEE
1Hello all!
Clicky has disabled the stats widget in the Site Manager page. I apologize for any inconvenience this has caused.

In it's place, we have put in a placeholder that explains that you can access the stats through the Control Panel along with a direct link to the stats page.
We'll post here once we know more about when it will be enabled again.
Your understanding is much appreciated. Please let us know if you have any questions!
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EMPLOYEE
1Hello all!
Clicky has disabled the stats widget in the Site Manager page. I apologize for any inconvenience this has caused.

In it's place, we have put in a placeholder that explains that you can access the stats through the Control Panel along with a direct link to the stats page.
We'll post here once we know more about when it will be enabled again.
Your understanding is much appreciated. Please let us know if you have any questions! -
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I wonder if Clicky will ever add in stat.s for HTMLonly sites on day? So far, it only records when users visit the nonexistent template I once had before downgrading, which is usually none.
'Til then it's the Google toolbar and 'link:mysite.webs.com', 'pagerank:mysite.webs.com', etc. to get the stat.s
The more sources of the info., the happier I am, though. Ah, well...nothing Webs can do about it, as it's a Clicky, not Webs, issue. :/
Best of luck on your template site!-
Errrr....I'm not really a techie, and am not sure what you mean about Google toolbar. Is there another way I can get the stats on my site without using Clicky? Any novice-friendly advice you can give would be hugely appreciated.
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Install from here: http://www.google.com/toolbar/ie/inst...
Then, instead of searching for your site, type 'link:', 'pagerank:', or any other function you may need followed by your URL. For instance, I'd enter link:desolosubhumus.webs.com to find links associated with my index page.
For a more in-depth explanation, you can visit http://www.tizag.com/SEOTutorial/ and browse the tutorial topics on the bottom half of the left sidebar.
FYI, if Clicky starts working again, all the better for you...it's best to use multiple sources (say Google AND Clicky) and not just a single one (Google OR Clicky). -
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I agree fully with WPS Webmistress --- the snapshot view was the best and fastest way to see how the traffic on your website is progressing on a daily basis. Bring back the Daily Traffic Stats, Clicky!
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Thank You for detailed explanation on the error. But I'm sad with clicky performance.
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OK Thanx for your time on this subject ......
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No problem! :-)
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The lack of daily site stats has been going on for months. Is there any news when it will be reinstated? I do miss being able to see, at a glance, how many customers have visited the site www.de-clutterbug.co.uk and knowing what I have done to generate the visitation.
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I am frustrated with Webs.
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There needs to be better communication between the vendors. Those of us who have websites shouldn't have to contact clicky. clicky was not very helpful. Webs has been better in resolving issues.
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First the ability to submit forms stopped working and now the site stats link is not working. Eric....what is going on? Our business is really suffering and from what I can see there is an alarming silence from webs despite the traffic that has voiced concern over this issue. Please at least provide some feedback on why this is happening. If we need to go to another webs support business we can if necessary but it is not professional not to tell your customers what is going on.
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http://members.webs.com/Members/Click...
This link does NOT open anything. The problem remains. We are all awaiting a solution, and do not like the idea of going round and round in circles with this.
Also, it is still impossible to type messages in these boxes, as no spaces can be inserted int between the words... I had to type this in Word and cut and paste this message. -
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Brabo, what is your site address?
Please try right-clicking and copying the link, then paste in in your browser.
You may also access Site Stats by clicking the "View All" link as seen in my screenshots at the top of the topic. -
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Dear Paula,
My site address is: http://ocista.webs.com/
I have (again!) tried your two suggestions, but alas, I still cannot open the site stats page. The only option on the page is as follows: Don't want Clicky stats any more? Opt out
Is the following of help?
<!DOCTYPE html SYSTEM>
Webs
.webs_images_off { display: none !important; }
<!--[if IE 6]>
<script type="text/javascript" src="http://static.websimages.com/static/g...>
<![endif]-->
Webs
Active Website
<!-- END CREATE/ACTIVE SITE -->
Other Sites
<!-- END SITES LISTING -->
<!--[if lt IE 9]>
<style type="text/css">
.ie9-gradient {
display:inline-block;
margin-top: -7px;
cursor: pointer;
}
</style>
<![endif]-->
Go Premium
?
<!--[if lte IE 6]>
<a href="/Members/browser_policy.jsp" id="IE6_notice_support" title="Webs IE6 Policy">
It appears that you're still using Internet Explorer 6. We recently updated our policy on supporting this browser - click here for more information.
</a>
<![endif]-->
Don't want Clicky stats any more? Opt out.
<!--id="left_content"-->
<!-- FW-content-right -->
<!-- tree_trunk -->
<!-- Google Tag Manager -->
<!-- End Google Tag Manager -->
©2013 Webs. All Rights Reserved.
Language English
<!-- BEGIN LivePerson Monitor. --><!-- END LivePerson Monitor. -->-
This is an issue that's separate from the main topic, so I created a new topic to continue the discussion. Please reference the new topic here: Unable to view site stats
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my stats page has suddenly stopped working too but it comes up saying that I am not using the correct domain to access this part of the site Total rubbish I have been using the same domain for years and have done nothing to change this.
Hopefully someone at webs could check this and get back to me site is w
www.aonejoinery.webs.com -
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In the spy part I just kept clicking stats then spy repeatedly til it showed then I clicked nuke the cache in the spy area & it seems to be back to normal thus far
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Ok still same issue but when I do what I said previously it does allow you to view stats etc just keep hitting links til they show
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Clicky will not refresh visitor stats each morning. It keeps showing the same number and is not reflecting the accumulated stats. Can you please fix this? Ths is very frustrating! Thank you!
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Please contact Clicky support at https://clicky.com/contact
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