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FAQ- Why have the daily traffic stats stopped working?

Why have the daily traffic stats on the right-hand side of the site builder stopped working? There is a message saying that the preview has been "temporarily disabled" but when is it going to be working again?
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  • Eric (Official Rep) April 15, 2011 20:21
    Hello all!

    Clicky has disabled the stats widget in the Site Manager page. I apologize for any inconvenience this has caused.



    In it's place, we have put in a placeholder that explains that you can access the stats through the Control Panel along with a direct link to the stats page.

    We'll post here once we know more about when it will be enabled again.

    Your understanding is much appreciated. Please let us know if you have any questions!
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  • I wonder if Clicky will ever add in stat.s for HTMLonly sites on day? So far, it only records when users visit the nonexistent template I once had before downgrading, which is usually none.

    'Til then it's the Google toolbar and 'link:mysite.webs.com', 'pagerank:mysite.webs.com', etc. to get the stat.s

    The more sources of the info., the happier I am, though. Ah, well...nothing Webs can do about it, as it's a Clicky, not Webs, issue. :/

    Best of luck on your template site!
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  • Install from here: http://www.google.com/toolbar/ie/inst...

    Then, instead of searching for your site, type 'link:', 'pagerank:', or any other function you may need followed by your URL. For instance, I'd enter link:desolosubhumus.webs.com to find links associated with my index page.

    For a more in-depth explanation, you can visit http://www.tizag.com/SEOTutorial/ and browse the tutorial topics on the bottom half of the left sidebar.

    FYI, if Clicky starts working again, all the better for you...it's best to use multiple sources (say Google AND Clicky) and not just a single one (Google OR Clicky).
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  • 1
    I agree fully with WPS Webmistress --- the snapshot view was the best and fastest way to see how the traffic on your website is progressing on a daily basis. Bring back the Daily Traffic Stats, Clicky!
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  • I’m sad
    Thank You for detailed explanation on the error. But I'm sad with clicky performance.
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  • 1
    I would rather have the Old Site Stat Reinstated
    Much easier way of knowing how many visitors we are recieving ?

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  • This reply was removed on 2011-07-01.
    see the change log
  • I’m miserable
    The lack of daily site stats has been going on for months. Is there any news when it will be reinstated? I do miss being able to see, at a glance, how many customers have visited the site www.de-clutterbug.co.uk and knowing what I have done to generate the visitation.
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  • This reply was removed on 2011-11-17.
    see the change log
  • This reply was removed on 2013-04-23.
    see the change log
  • This reply was removed on 2013-04-23.
    see the change log
  • 2
    First the ability to submit forms stopped working and now the site stats link is not working. Eric....what is going on? Our business is really suffering and from what I can see there is an alarming silence from webs despite the traffic that has voiced concern over this issue. Please at least provide some feedback on why this is happening. If we need to go to another webs support business we can if necessary but it is not professional not to tell your customers what is going on.
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  • Dear Paula,
    My site address is: http://ocista.webs.com/
    I have (again!) tried your two suggestions, but alas, I still cannot open the site stats page. The only option on the page is as follows: Don't want Clicky stats any more? Opt out

    Is the following of help?

    <!DOCTYPE html SYSTEM>

    Webs

    .webs_images_off { display: none !important; }

    <!--[if IE 6]>
    <script type="text/javascript" src="http://static.websimages.com/static/g...>
    <![endif]-->

    Webs



    Active Website

    <!-- END CREATE/ACTIVE SITE -->

    Other Sites
    <!-- END SITES LISTING -->




    <!--[if lt IE 9]>
    <style type="text/css">
    .ie9-gradient {
    display:inline-block;
    margin-top: -7px;
    cursor: pointer;
    }
    </style>
    <![endif]-->



    Go Premium






    ?




    <!--[if lte IE 6]>
    <a href="/Members/browser_policy.jsp" id="IE6_notice_support" title="Webs IE6 Policy">
    It appears that you're still using Internet Explorer 6. We recently updated our policy on supporting this browser - click here for more information.
    </a>
    <![endif]-->

    Don't want Clicky stats any more? Opt out.

    <!--id="left_content"-->

    <!-- FW-content-right -->
    <!-- tree_trunk -->

    <!-- Google Tag Manager -->

    <!-- End Google Tag Manager -->

    ©2013 Webs. All Rights Reserved.



    Language English


    <!-- BEGIN LivePerson Monitor. --><!-- END LivePerson Monitor. -->
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  • I’m really getting fed up with webs now
    my stats page has suddenly stopped working too but it comes up saying that I am not using the correct domain to access this part of the site Total rubbish I have been using the same domain for years and have done nothing to change this.

    Hopefully someone at webs could check this and get back to me site is w
    www.aonejoinery.webs.com
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  • In the spy part I just kept clicking stats then spy repeatedly til it showed then I clicked nuke the cache in the spy area & it seems to be back to normal thus far
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  • Ok still same issue but when I do what I said previously it does allow you to view stats etc just keep hitting links til they show
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  • I’m frustrated
    Clicky will not refresh visitor stats each morning. It keeps showing the same number and is not reflecting the accumulated stats. Can you please fix this? Ths is very frustrating! Thank you!
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