HELP!! Cant log into Weebly

  • Question
  • Updated 2 years ago
I cannot log into my weebly account. I have tried everything but it wont work! I know im using the correct information (Password, username) but it keeps saying ''Wrong username or password'' even though its the RIGHT username and password.. I even tried creating a brand new account using a different email address and everything, I tried to log into that account and it still said ''Wrong username or password''!! and i just created that account. So not only can i not log into my main account to edit my sites i also cannot make a new account because it keeps saying wrong password or username
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Matt

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  • frustrated

Posted 4 years ago

  • 4
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Matt

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So i guess no one wants to help me..
So much for ''Get satisfation'' i guess i will just have to join Webs.com :( since you guys wont fix anything
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mutchy126

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Weebly is much better than webs.com still! Weebly has no ads on the sites (Except a little one at the Bottom) and I think better customer service!
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Acquirer

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did you try their support group first or just blowing hot air cause you want to promote webs.com instead?
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Matt

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I dont work for webs.com and i dont appretiate you suggesting that im promoting them just because i mentioned them. YOUR the one blowing hot air because what you just said has NOTHING to do with the issue. your just trying to say something hurtful (you failed by the way) I dont know who you are or why im wasting my time writing this to someone like you, but if your not going to help, take a hike

(REAL WEEBLY SUPPORT HELP NEEDED!)
Cant log into my account HELP
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faith, Employee

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The best way to get support is to email support@weebly.com or go through the help section directly at Weebly. We do monitor the board here at "Get Satisfaction" but it is a 3rd party platform and not the fastest form of support.
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Weebly Support, Official Rep

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It sounds like your computer is blocking cookies from Weebly. First check that your computer can accept cookies by visiting this link: (http://www.weebly.com/weebly/loginTes...) and if you can't, enable them using the help found here (http://www.google.com/support/websear....

If you're still having trouble, you may need to add Weebly to your antivirus software's safe/trusted list.

If the problem persists, you'll need to send a message to support@weebly.com including the user name or e-mail address of the account you're trying to log into. It may also help to copy the URL from the browser's address bar when you're kicked back to the login page. Sometimes that URL contains an error code that can help us figure out the problem.

Keep in mind that when you e-mail support, we have about 9 people providing assistance to over 7 million users. We answer all requests within one business day and it's usually much faster but it may take us several hours to get to your message. We never ignore requests from our users and sending multiple messages may actually delay your response instead of speeding it up. Make sure you receive the automated confirmation letting you know that we got your message and then be patient. Keep an eye on your junk/spam folder in case our message goes there.
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Ellah Ellah Eh Eh

  • 2 Posts
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hi.. i am experiencing this error since last night.

http://www.weebly.com/?login-failure=...

i can't login.. even using the Login with Facebook. same error received.
please help..
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bob

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the same is happening to me, my computer can accept cookies and they are enabled i have even tried temporarily disabling my antivirus. I also sent an email to weebly two days ago but there is still no reply.
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Abbi Sylvia

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its easy it comes up when you get into it its SO easy