"Error on page" with Internet Explorer... Toolbar works with Firefox, any suggestions?

  • Problem
  • Updated 5 years ago
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I have added the toolbar, works with Firefox and not Internet Explorer... any suggestions?
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Gregory M. Henchar

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  • Frustrated

Posted 5 years ago

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Avi Smila, Official Rep

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Hi Gregory,

What is your website address?
Let us take a look.

Thank you
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Adib Ibn Abdullah

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I've this problem too.
www.siradib.com
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Stu

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I can't see the toolbar in IE8. It seems to work fine in IE7 and Firefox though. http://www.stustake.com
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Stu

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Okay - that's odd. I'll go try on a few more PCs running IE8 and see if I can see it on any of them.
I've got no idea why it won't show on my version - I update regularly.
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Sean Beeson

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I too am having this issue. Can you see the toolbar on my site?

http://www.seanbeeson.com/thecomposer...

I just want the toolbar to show up in IE and I will be pleased :)
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sunny

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I had the same problem. Finally had to give up as majority of my website viewers used IE, i had to uninstall the toolbar. sunnyprofits.com
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Avi Smila, Official Rep

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Hi Sunny,
Wibiya's new version is more compatible and tested on ALL major browsers including IE7 + IE8.
Also, we have a Troubleshooting page (dashboard->edit toolbar) that can help with several known issues.

I hope things work out for you, Thank you very much
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caleb

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i have the same problem! www.segundoasegundo.com
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Avi Smila, Official Rep

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Hi caleb,

It seems like a "DOCTYPE" issue, please look into the following solution:
http://www.getsatisfaction.com/wibiya...

Let us know if it helped
Thank you
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Manu Dark

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i have the problem only on IE8

http://www.mmog-heaven.net

thx for help
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Avi Smila, Official Rep

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Hi Mark,

In your case the problem lies with the jQuery version your page is loading.
In fact your webpage loads 4 jQuery files (only one is necessary) in an old version (1.1.2) that Wibiya is not supporting, we support version 1.2.6 and above.
The 3 unnecessary jQuery files loads from:
http://game-toplist.de/lib/thickbox/j...
http://foren-toplist.de/lib/thickbox/...
http://de-toplist.de/lib/thickbox/jqu...

Let me know if it helped
Thank you
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Manu Dark

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these are external loads from toplists, what i cant change or edit, so i cant make any changes to that point.
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greenbmwforme

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I was so excited with the versatility of wibiya but when i cannot chat with a student who has ie8 then we have a problem...please help because ease is so needed
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Avi Smila, Official Rep

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Hi greenbmwforme,
Wibiya fully supports IE browsers, if you are encountering a problem with IE8, please provide us with your website address and we'll look into it.
Thank you
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greenbmwforme

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hey Avi!

www.elkendgrate.smugmug.com

it works on Opera, ff, safari but having som issues in ie 6, 7, and 8.... i am not a fan of ie but i want it to work for my students whom do have it....also is there a way to notify me when someone wants to chat? can I customize the popup message instantly? how? Thanks in advance
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Avi Smila, Official Rep

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Hi Green,
Your toolbar shows up perfectly on IE7, IE8!
Thank you
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oxus.e107user

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i have same problem too. In IE6+ the toolbar is not loading.
Look at my site - http://www.games4you.eu
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Avi Smila, Official Rep

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Hi There,
Wibiya does not support IE6, however - I can see your toolbar just fine on IE7, IE8
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LibertyNewsprint.com

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I have this problem only in internet explorer. What's the fix?
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Avi Smila, Official Rep

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Hi Liberty,
The problem lies with your DOCTYPE definition.
Please look into the following solution:
http://www.getsatisfaction.com/wibiya...

Let us know if it helped
Thank you
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Kitlad

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Hi, same here, hope a solution is coming soon, as only half of my visitors can benefit the great toolbar
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Avi Smila, Official Rep

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Hi Kitlad,

What is your website address? Let us take a look.
Thanks
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Kitlad

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Hi Avi, My url is http://kitlad-scallylads.blogspot.com/

Thank you
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papoolservice

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Same problem. Shows up but is extended down to the bottom of the page and when I mouseover all the link art disappears. Clicking on a link makes a mess of my webpage, enough that I'm considering removing it. A lot of people are using IE still. This should be a non-issue for a browser with such reach...??? www.papoolservice.com is the site.
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Traffic ME

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Hi my website in IE has the same problem

http://www.trafficme.co.uk
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terryfrum

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Avi Smila, Official Rep

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Hi Terry,

I'm getting a JS error on your website but its origin in http://www.blogger.com/static/v1/widg...
However, the toolbar seems to work just fine on IE7, IE8


Did you get any complaints about IE?

Thanks
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Manu Dark

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now i deleted all other old jquery scripts from my site, but the toolbar doesnt show on Internet Explorer 8
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Avi Smila, Official Rep

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Hi Manu,

I can see your toolbar just fine on IE:


Do you still have this problem?
Thank you!
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Manu Dark

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now i made all this suggestions, but i dont see the toolbar:

1. clear cache / cookies
2. reset IE (tools->internet options->advanced->reset / restore defaults)
3. check your IE security tab (should be default level)
4. check your IE privacy tab (should be default level)
5. check your Browser mode / Document mode (press F12 and check it on the top right corner - should be IE8 on both)
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Manu Dark

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hmm i dont see the bar, but its a good sign when you see it, maybe my ie options are false set or something else...
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Avi Smila, Official Rep

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maybe it's one of your browser plugins, also, it might be an anti-viris / firewall application that blocks Wibiya domain.
Let me know if it helped
Thanks
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M.A.G. Irrigation, Inc.

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Hi, getting errors on IE8, myself. I can SEE the bar, but I'm getting the following JS errors. I've also got a few readers saying they can't see the bar at all. Any suggestions?

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; InfoPath.2; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30618)
Timestamp: Mon, 1 Mar 2010 19:26:21 UTC

Message: Object doesn't support this property or method
Line: 1291
Char: 9
Code: 0
URI: http://cdn.wibiya.com/Loaders/toolbar...

Message: Object doesn't support this property or method
Line: 1291
Char: 9
Code: 0
URI: http://cdn.wibiya.com/Loaders/toolbar...

Message: Object doesn't support this property or method
Line: 1291
Char: 9
Code: 0
URI: http://cdn.wibiya.com/Loaders/toolbar...

Message: Object doesn't support this property or method
Line: 1291
Char: 9
Code: 0
URI: http://cdn.wibiya.com/Loaders/toolbar...

Message: Object doesn't support this property or method
Line: 1291
Char: 9
Code: 0
URI: http://cdn.wibiya.com/Loaders/toolbar...

Message: Object doesn't support this property or method
Line: 1291
Char: 9
Code: 0
URI: http://cdn.wibiya.com/Loaders/toolbar...

Message: Object doesn't support this property or method
Line: 1291
Char: 9
Code: 0
URI: http://cdn.wibiya.com/Loaders/toolbar...
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Elia Canepa

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I've the same error on
http://www.celleligure1.it/settorenau...

could you help me ?

thanks a lot in adavence.
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digicult

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I have the same problem too with my website http://www.digicult.it. IT doesn't work with Internet Explorer

please, please, help me

also the Facebook tool doesn't work and I don't know why....

sad....thanks you!
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stacien

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I have the same problem this is the error code I get:
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; OfficeLiveConnector.1.4; OfficeLivePatch.1.3)
Timestamp: Wed, 10 Mar 2010 19:32:53 UTC

Message: Object doesn't support this property or method
Line: 43
Char: 25
Code: 0
URI: http://cdn.wibiya.com/Loaders/Loader_...
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new kid

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I have it also, IE

webpage:

http://milanocookieaisle.blogspot.com/