How do I change the quantity purchased?

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  • Updated 3 years ago
Hi, A friend purchased one of eight items on my registry but marked that all eight had been purchased. Separately, another friend but two more of the items. I unmarked the purchase but cannot seem to edit the number of items that have actually been purchased. How can I do that?
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petulantM

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Posted 3 years ago

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Erik Jacobsen, Employee

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Hi petulantM,

Sometimes this can take awhile for the system to register the correct number of purchased items. If you could send over the url to your account I can take a look and verify that system has registered the correct information. You can send your Wishpot account url to erik@wishpot.com.

Best,
Erik
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Eric & Rachel

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There doesn't appear to be an option to mark partial items purchased. For example, I registered for 4 towels and got 2 at a shower but I can't find a way to change the number to 2. Am I missing something?
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Erik Jacobsen, Employee

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Hi Eric & Rachel,

Since it looks like the person who bought the towels has not marked them as purchased, you have two options. You can mark the item so it shows that 2 items have already been purchased (by clicking the "mark as purchased" button and selecting the number purchased), or you can edit the quantity of the item desired (by clicking on the edit button beneath the 'buy it' button.

Best,
Erik
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Eric & Rachel

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When you click on "mark as purchased" it automatically marks as totally purchased, there's no option to select a specific number. I don't really want to change the number desired because I would like people to be able to see the total number we wanted vs how many we already have so they can complete a set for us.

Being able to change the number purchased would be a very helpful feature to add since we're given the impression that is an option.

Thanks!
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Erik Jacobsen, Employee

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Hi Eric & Rachel,

I'm going to forward that on to our Dev team. There is a work around, that would requires you to be logged out of your account. Click on the 'Buy it' button of your the item you would like to show that some items have already been purchased. A pop-up will appear (see image below) that will allow you to enter the quantity of items you would like to purchase. Click 'Purchase' and then enter your name and email address.

Please let me know if you have any other questions. You can always reach me directly at erik@wishpot.com.

Best,
Erik

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Eric & Rachel

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Erik,

Thanks for the workaround! That's very helpful! And thank you for forwarding this on as well.