Blank box appears instead of video

  • Problem
  • Updated 5 years ago
Hi, when I click on 'watch video' I just get a blank box with a logo in the top left hand corner, and no video. Is there specific video software I need to watch them? I can watch videos on YouTube ok.
Thanks,Jenny
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Jenny Howells

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Posted 5 years ago

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Sam, Employee

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Hi Jenny,

Really sorry you experienced a technical issue - we're looking into it and will be back in touch shortly!

Thanks for your patience until then!

Best wishes,

Wordia Team