Can't login to Yahoo Messenger

  • Question
  • Updated 7 months ago
.Everytime I try to add my Yahoo Messenger account, I get an "Authentication error". I've tried it with and without "@yahoo.com", and I am able to login to both yahoo and messenger with the same login information.
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Candi Vis

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  • frustrated

Posted 4 years ago

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Reivax, Official Rep

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Hi,

Did you successfully add other networks to Yoono ?
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Candi Vis

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I've added facebook, myspace, and youtube with no problems. For IM's, I added MSN Messenger, but seem to have some problems with that as well...it logs me in, but doesn't show any of my friends...in fact, I have to add them EVERY time I want to use it.
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Reivax, Official Rep

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Yes sorry, MSN no longer works :(
As for Yahoo, a few users have the issue as well.
Are there 'unusual' characters in your email address or password ?
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Candi Vis

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no unusual characters...all letters in my email address, and password is letters and numbers.

Will MSN/Live Messenger work again in the future? I like Yoono, but one of the biggest reasons I got it was for the IM's all in one place...to save me from having to put even more on my taskbar, and so that I can shut them all off at once when I'm using a program that's affected by them.
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Reivax, Official Rep

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Hi,
Are you using a firewall software with filters that might block request containing your email address?
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Jionerey Rasay

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me too i cant log in my account..
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Hi, is your login @yahoo.com ? for instance, we don't support @ymail.com (also from Yahoo)
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dodihahanski

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Hello, same problem here, Yoono never logs in my YM account saying my credential are not good(but they are).@yahoo.fr is this supported?
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Reivax, Official Rep

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Hi,
No sorry only yoono.com is supported.
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LaToya

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pLEAE help with this problem.
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Dezzy MollyNow

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I am also having the Yahoo Messenger login issue. "Authentication Failed. Check your login & passowrd and try again." I know everything is correct because, i too, can login using the Y! web version.

I've added: facebook 4 twitter accounts, youtube, flickr, Gtalk, Foursquare and I've tried to add AIM. Aim only logs on sometimes. In fact, since Yahoo hasn't been working so has Aim. (aim connects to the same gmail account as my twitter/facebook/foursquare accts)

I have also tried with and without @yahoo.com. I have firewall on my PC at home and at work but this doesn't have a problem connecting to Gtalk, Y! msgr shouldn't have a problem. Is there a specific firewall filter i should look for?

PS. Yahoo (and aim) used to work... something happened a few months ago and I'm not sure why it's not working 100% of the time now.
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debblr

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is this ever going to get a fix?
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Sorry we don't see the issue here, which would be a good start toward a fix.
It could be so many things, including local issues we can't see unless we would work on your very own computer... :(
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Ooops and just as I said that, my Yahoo IM disconnected and won't reconnect.

So, this time, it looks like it's on our end !
We are investigating, thanks for your patience.
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bonbonchic2006

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I just downloaded a new version of Yahoo Messenger because my contacts were diappearing . Now I cannot get the new version to open so I can add contacts.. helppppppppppppppppppp pleaseeeeeeeeeeeeeeeeee
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bonbonchic2006

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This sux... all of your stuff has stopped working properly.. Why dont you find a tech that knows how to fix something. Every time I have an issue with anything Yahoo I get the runaround.. You are getting a bad reputation in the tech world.. Do you not care any more?
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"All of your stuff has stopped working properly"
May be you could provide some details like what you are seeing, the version you are using, the version of Firefox or Chrome you are using ?
Or are we supposed to guess?
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Celina

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Still hoping for a fix for this...
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Hi again,

We did find out and fix an issue.
If your Yahoo email is @yahoo.com, please try again to connect to Yahoo IM through Yoono and let us know, thanks
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Khris Segovia

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i tried to login in my yahoo messenger and it keeps saying yahoo cant log you in right now so try again later? i been having that issue for months now... and i even change my passwords..and i can open my email so doesnt make sense not to be able to open ym with the same info...what seems to be the problem there?
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madidlife

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Dear sir,
i have also face the same problem. I can't log in yahoo messenger via yoono. It said authentication failed. Please fix it.
Thanks
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dodihahanski

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Hello, same problem here, Yoono never logs in my YM account saying my credential are not good(but they are).@yahoo.fr is supported?
very annoying thing and it will make me give up using yoono if not solved. maybe do i have to make some settings on my yahoo account? thank you for help
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bonbonchic2006

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have just downloaded a new version of yahoo messenger for mac.. I need to access it now. HOw do I do that?